full service field marketing agency - since 1989
Auxilium offers 600m² of storage space with all the necessary facilities, including dock stations, pallet trucks, and forklifts for easy loading and unloading. Goods are securely stored in pallet racks, and valuable items are secured in safes with alarm systems. Our advanced inventory management system provides real-time insights into stock levels, sales, and returns, ensuring constant availability by monitoring minimum stock levels. We can also take over the entire purchasing process, ensuring that your inventory is always maintained without any extra concerns.
Auxilium seamlessly integrates with your webshop, allowing us to receive direct order confirmations for quick and efficient processing. With access to your webshop, we can print address labels for smooth shipping. In addition to online orders, we also offer the option to place orders via email or phone. Outsourcing your customer service to us provides extra benefits, as we have direct insight into your goods and shipments, enabling us to answer queries quickly and efficiently. We ensure a careful order picking and packaging process, maximising efficiency to guarantee fast and accurate deliveries at low costs. In the consultation, we determine the packaging method, and if desired, we can handle the procurement of packaging, including personalised packaging and pallet boxes. This way, Auxilium takes care of both logistics and customer service completely.
Auxilium enhances your logistics with a comprehensive range of shipping options. From standard mail and parcel deliveries with track trace to registered shipments and insurance, as well as cost-effective pallet shipping through volume contracts with carriers. Our own team of drivers and delivery personnel guarantees personal and timely deliveries with an advanced routing system and digital confirmation of receipt. Additionally, we optimise your return logistics, which is essential for high customer satisfaction and efficient management of returns, including damaged or unwanted products.
