full service field marketing agency - since 1989
Our mystery shoppers Our mystery shoppers are carefully trained and selected to match the desired visitor profile. This ensures that their experiences and feedback are representative and relevant to your specific customer target group.
Every mystery shop Every mystery shopping visit follows a customised script developed in collaboration with you. This provides structured and targeted information that aligns precisely with your evaluation goals and needs.
After each visit, you will receive a detailed report with reliable results and concrete recommendations. This helps you gain insights into the customer experience and identify areas for improvement to optimise the shopping experience.
Are you looking for an interesting part-time job that is not only fun but also provides valuable insights into the world of retail and service? Then mystery shopping is for you! As a mystery shopper, you will have the opportunity to visit stores, restaurants, and other businesses without them knowing who you are.
You will evaluate their service, quality, and overall experience. It may sound like an exciting adventure, and it is! But how do you actually become a mystery shopper on behalf of Auxilium? Let’s dive deeper into this fascinating world.
A mystery shopper is someone who evaluates the quality of service and products on behalf of a company or organisation. This often happens without the staff knowing they are being assessed. The primary goal is to gather honest feedback about the customer experience.
Mystery shoppers visit various locations, ranging from stores to restaurants. They observe aspects such as customer friendliness, product presentation, and overall cleanliness. After their visit, they write detailed reports outlining their findings.
This role helps companies gain insight into how well they perform compared to customer expectations. Through these objective assessments, organisations can implement improvements where necessary.
The job also offers a unique opportunity for individuals to gain various experiences while earning some extra income. Mystery shopping can thus be a versatile and interesting activity for anyone looking to delve into customer experience while engaging as a consumer themselves.
If you want to learn how to become a mystery shopper on behalf of Auxilium, the first step is to sign up. You’ve already found the website, so that was step 1. On this page, you will find the registration form that you need to fill out.
Make sure that all your information is filled in correctly. This helps in matching you with the right assignments. After you register, you will often receive a confirmation via email.
Once approved, you will gain access to our platform. Here, you can view available assignments that match your preferences and location. Carefully select which stores or services you would like to evaluate.
An important part of this role is training. Auxilium often provides training to ensure that all mystery shoppers are well-prepared for their tasks.
Also participate in any online sessions or webinars that are offered. This not only provides valuable insights but also strengthens your network within the industry as a mystery shopper.
Be proactive in seeking feedback after each evaluation; this will help you grow in this unique role and simultaneously improve the quality of reports for Auxilium.
As a mystery shopper, you benefit from various advantages. First, there’s flexibility. You determine when and where you work, giving you the freedom to adapt the job to your schedule.
Additionally, you often receive reimbursements for purchases or services that you try out. This can be a nice supplement to your income, especially if you regularly undertake mystery shopping assignments.
Another major advantage is that you gain unique experiences in various stores and restaurants. You learn more about customer service and business operations, which provides valuable insights.
Moreover, you develop important skills such as observing, reporting, and communicating. These skills are not only useful within mystery shopping itself but also in other aspects of life and work.
Finally, it’s a fun way to be involved in business processes without being a permanent staff member. It keeps each assignment fresh and challenging, ensuring that no two days are the same.
A mystery shopper has various tasks and responsibilities. The primary goal is to evaluate the customer experience. This is done by visiting a store or service as an ordinary customer.
During these visits, you pay attention to various aspects such as service, product quality, and cleanliness of the location. You remain alert to details that other customers might not notice.
After the visit, you write a detailed report. In this report, you describe your experiences and provide feedback on what went well and what could be improved. Clarity is essential; the more specific you are, the more valuable the information will be for the company.
Additionally, you often need to follow specific instructions. Sometimes, you receive assignments that require testing certain products or engaging in conversations with staff.
Flexibility also plays a role in this position. As a mystery shopper, you can be called upon unexpectedly for various locations or types of businesses. Each visit provides unique insights that help improve the customer experience.
By observing attentively, you provide valuable input to Auxilium and help them further optimise their service delivery.
For successful mystery shopping experiences, it’s important to be well-prepared. Here are some tips that can help you:
First and foremost, always read the instructions carefully. Each company has specific expectations and guidelines that you need to adhere to. Make sure you understand these before you begin.
Additionally, it’s helpful to prepare yourself for the visit experience. Take notes on what is expected of you and which details are important to pay attention to. This can range from customer service to product availability.
Also, be discreet during your visit. The goal is to capture an authentic experience without the staff knowing they are being assessed.
Be mindful of time limits and ensure that you submit your reports as soon as possible after your experience. This helps maintain accuracy in your observations.
Finally, be patient and professional in all your interactions as a mystery shopper. This attitude will not only help you succeed but will also contribute to positive feedback for the companies you work with.
By applying these tips, you increase your chances of a successful assignment as a mystery shopper on behalf of Auxilium!
