mystery shopper

Auxilium mystery shoppers

Mystery shoppers pretend to be prospective customers. Mystery shoppers can be engaged to provide an independent and objective assessment of the service experienced by your customers.

By pretending to be an interested consumer, it is possible to gain a great deal of information about the sharpness of the (retail) staff, the standard of service and the quality of communication. Our mystery shoppers can also check that your products are correctly presented on the shelf and that POS material is properly assembled and displayed in the right way.